/* Customer support is scoped to the existing authenticated Support section. */
.support-tickets{--st-ink:#19334b;--st-muted:#52667a;--st-line:#d6e1eb;--st-accent:#1559a8;grid-column:1/-1;min-width:0;padding:26px;border:1px solid var(--st-line);border-radius:16px;background:#fff;color:var(--st-ink);box-shadow:0 8px 28px #17334e08;font-size:14px;line-height:1.6;font-family:inherit}
.support-tickets *{box-sizing:border-box}.support-tickets [hidden]{display:none!important}.support-tickets h2,.support-tickets h3{color:var(--st-ink);margin:0 0 8px;line-height:1.25}.support-tickets h2{font-size:25px;letter-spacing:-.025em}.support-tickets h3{font-size:19px}.support-tickets p{margin:0 0 12px;color:var(--st-muted)}.support-tickets .st-eyebrow{font-size:11px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;color:var(--st-accent);margin-bottom:9px}
.support-tickets .st-heading,.support-tickets .st-toolbar,.support-tickets .st-actions,.support-tickets .st-ticket-meta{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.support-tickets .st-heading{align-items:flex-start;justify-content:space-between;margin-bottom:22px}.support-tickets .st-heading>div{max-width:690px}.support-tickets button,.support-tickets select,.support-tickets input,.support-tickets textarea{font:inherit}.support-tickets button{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-height:44px;max-width:100%;padding:10px 16px;border:1px solid var(--st-accent);border-radius:8px;background:var(--st-accent);color:#fff;cursor:pointer;font-weight:700;box-shadow:none;line-height:1.4;white-space:normal}.support-tickets button.st-secondary{color:#264e72;border-color:#bccddd;background:#fff}.support-tickets button:hover:not(:disabled){filter:brightness(.94)}.support-tickets button:disabled{cursor:wait;opacity:.6}.support-tickets :is(button,input,textarea,select,a):focus-visible{outline:3px solid #4998e8;outline-offset:3px}
.support-tickets label{display:grid;gap:6px;color:var(--st-ink);font-weight:650;font-size:13px}.support-tickets label>span{font-weight:400;color:var(--st-muted)}.support-tickets input,.support-tickets select,.support-tickets textarea{width:100%;min-width:0;max-width:100%;min-height:44px;border:1px solid #aabdcf;border-radius:8px;padding:10px 12px;background:#fff;color:var(--st-ink);box-shadow:none;line-height:1.5}.support-tickets textarea{resize:vertical;min-height:125px}.support-tickets input[readonly]{background:#f1f5f8;color:#405b71}.support-tickets .st-toolbar{justify-content:space-between;margin-bottom:16px}.support-tickets .st-toolbar label{display:flex;align-items:center;gap:10px}.support-tickets .st-toolbar select{width:auto;min-width:150px}.support-tickets .st-create-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.support-tickets .st-wide{grid-column:1/-1}.support-tickets .st-form-note{font-size:12px}.support-tickets .st-actions{margin-top:16px}.support-tickets .st-state{padding:12px 14px;background:#f1f6fb;border:1px solid #d8e6f3;border-radius:8px;color:#284d70;font-size:13px;margin:14px 0}.support-tickets .st-state:empty{display:none}.support-tickets .st-state[data-error=true]{background:#fff2f1;border-color:#efc8c4;color:#8a2b25}
.support-tickets .st-list{display:grid;gap:10px}.support-tickets .st-ticket{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px;border:1px solid var(--st-line);border-radius:10px;background:#fafcfe}.support-tickets .st-ticket-summary{min-width:0}.support-tickets .st-ticket-summary>strong{display:block;overflow-wrap:anywhere;color:var(--st-ink);font-size:15px}.support-tickets .st-ticket-meta{gap:7px;font-size:12px;margin-top:6px;color:var(--st-muted)}.support-tickets .st-case{font:700 12px ui-monospace,monospace;color:#254e74}.support-tickets .st-badge{display:inline-block;border:1px solid #c9dfd5;border-radius:20px;padding:2px 9px;background:#eef7f2;color:#236149;font-size:11px;line-height:1.5;font-weight:750}.support-tickets .st-badge[data-status=closed],.support-tickets .st-badge[data-status=resolved]{background:#eff2f6;color:#536579;border-color:#d6dfe7}.support-tickets .st-empty{padding:28px 20px;border:1px dashed #b8cbdd;border-radius:10px;background:#f8fbfe;text-align:center}.support-tickets .st-empty strong{display:block;font-size:16px;margin-bottom:6px}
.support-tickets .st-detail-heading{margin:20px 0 18px;padding-bottom:16px;border-bottom:1px solid var(--st-line)}.support-tickets .st-thread{display:grid;gap:14px;max-height:620px;overflow:auto;overscroll-behavior:contain;padding:2px}.support-tickets .st-message{padding:16px;border:1px solid var(--st-line);border-radius:11px;background:#f8fbfe;min-width:0}.support-tickets .st-message[data-author=customer]{margin-left:24px;background:#f0f6fc;border-color:#cbdfee}.support-tickets .st-message header{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-bottom:8px;font-size:12px;color:var(--st-muted)}.support-tickets .st-message strong{color:var(--st-ink)}.support-tickets .st-message p{white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;color:#29445d;line-height:1.75;margin:0}.support-tickets .st-reply-form{margin-top:22px}.support-tickets .st-escalation{border:1px solid #e7cd94;background:#fff8e8;color:#6a4b11;padding:14px;border-radius:8px;margin-bottom:14px}.support-tickets .st-escalation p{color:inherit;margin:0}.support-tickets .st-footer{border-top:1px solid var(--st-line);margin-top:22px;padding-top:16px;font-size:12px}.support-tickets .st-footer a{color:#1559a8;text-decoration:underline;text-underline-offset:3px}.support-tickets .st-more{margin-top:14px}.support-tickets .st-sr{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(max-width:640px){.support-tickets{padding:19px 15px;border-radius:12px}.support-tickets h2{font-size:23px}.support-tickets .st-heading>button{width:100%}.support-tickets .st-create-grid{grid-template-columns:1fr}.support-tickets .st-ticket{align-items:flex-start;flex-direction:column;gap:12px}.support-tickets .st-ticket>button{width:100%}.support-tickets .st-message[data-author=customer]{margin-left:10px}.support-tickets .st-toolbar{align-items:flex-start}.support-tickets .st-actions>button{flex:1 1 auto}.support-tickets .st-toolbar label{max-width:100%}.support-tickets .st-thread{max-height:70vh}}
@media(prefers-reduced-motion:reduce){.support-tickets,.support-tickets *{scroll-behavior:auto!important;animation:none!important;transition:none!important}}